Privacy Notice

Who we are

Free Productions Limited is the controller of the personal information described in this notice. We are registered in England and Wales under company number 14252601. Our registered office is Elsley Court, 20–22 Great Titchfield Street, London, W1W 8BE.

You can contact us about privacy at info@freeproductions.co.uk.

Information we collect

We may collect:

• your name, contact details and any information you choose to include when you email or otherwise contact us;
• business and professional information relevant to your enquiry; and
• technical information produced when you use this website, such as your IP address, browser, device and server-log data.

How and why we use it

We use personal information to:

• respond to enquiries and communicate with you;
• consider potential projects, partnerships and business relationships;
• operate, secure and improve this website; and
• meet our legal, regulatory and record-keeping duties.

Our lawful bases will usually be our legitimate interests in running and protecting our business, taking steps at your request before entering into a contract, performing a contract, or complying with a legal obligation. Where the law requires consent, we will ask for it and you may withdraw it at any time.

Who we share information with

We may share personal information where necessary with trusted suppliers that support our website, email, IT and professional services; with production or business partners where relevant to your enquiry; and with regulators, courts or law-enforcement bodies where required. We do not sell personal information.

Some suppliers may process information outside the UK. Where this happens, we use an appropriate lawful safeguard for the transfer.

How long we keep it

We keep personal information only for as long as it is needed for the purpose for which it was collected, including any legal, accounting or reporting requirements. The appropriate period depends on the nature of the information and our relationship with you. We review what we hold and securely delete or anonymise information when it is no longer needed.

Your rights

Depending on the circumstances, you may have the right to ask for access to your information, to correct or erase it, to restrict or object to its use, and to receive certain information in a portable format. You may also withdraw consent where we rely on it. These rights are not absolute and legal exceptions may apply.

To exercise a right, email info@freeproductions.co.uk. We may need to confirm your identity before acting on a request.

Cookies and website hosting

We do not use advertising or marketing cookies on this website. The service that hosts the website may process technical data and use technologies necessary to deliver, secure and operate the site.

Data protection complaints

If you are concerned about how we have handled your personal information, please email us with the words “Data Protection Complaint” in the subject line. Tell us what happened and include any information that may help us investigate. We will acknowledge your complaint within 30 days, investigate it without undue delay, keep you informed and explain the outcome.

You can also complain to the Information Commissioner’s Office (ICO), the UK data protection regulator, at ico.org.uk. We would appreciate the opportunity to address your concern first.

Other privacy notices

This notice covers this website and general enquiries. We may provide a separate, more specific notice when we collect information from contributors, production participants, applicants, freelancers, employees or suppliers.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last revised.